“Our experience with Golden Route Operations has been nothing but good to date. Quick response time. Friendly, individualized service. Fast resolution to any issues… Combine that with their ability to analyze individual units gaming trends and adjust our game offerings to maximize our profits… and we couldn’t ask for a better partnership.”
- Don Van Loon, Corporate Regional Manager
“We recently had gaming machines installed in our store. The entire team at Golden Route Operations has been helpful every step of the way, from training my staff to help with getting players signed up for the Gold Pass program. They made the entire process as smooth as glass! Thank you G.R.O. team!”
- Robert Foulke, General Manager Loves #340
“We have found Gold Pass to be extremely valuable to help identify and reward our most valued players. The GMS system helps us to gain market share by easily identifying new potential players and most importantly keeping these players by signing them up on our ‘Player Rewards’ program.”
- Jason Woywod, Owner
“Jimmy Wadhams and Golden Route Operations have been great to work with. They are eager and accommodating when it comes to pleasing our gaming customers. I was a little concerned at first, working with a new route operator but the entire Golden Route Operations team put me at ease and made the entire process run smooth. They listen to our needs and have accommodated our customers. Gaming in Northern Nevada is a big deal and the Golden Route Operations team gets it!”
- Jo Sooner, Owner
“I love the prompt service, knowledge and experience from Nick and Rick our G.R.O. representatives. G.R.O. is not just a vendor but a true gaming partner that we can rely on to help grow our business.”
- Brenda Franklin, Director of Operations
“I have been associated with Golden Route Operations for over five years at both of our locations. During that time, they have been a tremendous asset helping me market to my gamers. They are very ‘hands on’ and try to customize the marketing strategies to suit the location. It has been a pleasure working with Golden Route Operations.”
- Steve Green, Owner
